Section 4: Accessing the Admin Dashboard

4.1 Login at /user-login/

🔗 https://app.virtualx.tv/user-login/

Once your Exclusive View account has been created and your 21-day trial has started, your next step is to log into your Admin Dashboard. This is where you’ll manage your group, add learners, and track progress.

Step-by-Step: How to Log In

✅ Step 1: Open the Login Page

In your internet browser, go to:
👉 https://app.virtualx.tv/user-login/

You’ll see the login screen that asks for your:

• Email address
• Password

✅ Step 2: Enter Your Admin Login Details

Use the same email and password you created during the Exclusive View registration process.

⚠️ Make sure you type everything correctly – passwords are case-sensitive!

✅ Step 3: Click “Log In”

Once you’ve filled in your details, click the “Log In” button.
If everything is correct, you’ll be taken straight to your Admin Dashboard.

🔐 Forgot Your Password?

If you can’t remember your password:

1. Click “Lost Password?”
2. Enter your registered email
3. Check your inbox for a password reset link
4. Follow the instructions to create a new one

🧠 Example in Practice

Mrs. Khumalo from Ubuntu Girls High logs into VirtualX on Monday morning. She uses the email she signed up with during checkout. After logging in, she’s taken straight to the dashboard where she sees her group code, seat count, and invite options for her Grade 11 learners.

✅ What Happens After Login?

Once you log in, you’ll land on your Exclusive View admin dashboard, where you can:

• View your membership status
• Copy your group code
• Generate invite links
• See who has already joined
• Access your Manage Group tools

We’ll walk you through all of that in the next sections.

🔐 Pro Tip:
Use the “Remember Me” option when logging in on your personal school laptop to stay signed in. But don’t use it on shared devices!

4.2 Go to “My Account” (/my-account/)

🔗 https://app.virtualx.tv/my-account/

Once you’ve logged into the VirtualX platform as the group owner (admin), your next stop is the “My Account” page. This is your personal admin hub — the place where you check your membership status, manage your profile, and access key links like “Manage Group”.

What is the “My Account” Page?

Think of “My Account” as your control centre. It’s where you:

• Confirm your Exclusive View status
• See how many learner seats you have
• Access links to manage your group
• View or update your profile info

Step-by-Step: How to Use the “My Account” Page

✅ Step 1: Navigate to

👉 https://app.virtualx.tv/my-account/
Or click the “My Account” button in the top menu bar after logging in.

✅ Step 2: Confirm Your Membership Status

Look for a message that says something like:

“You have selected the Exclusive View membership level.”

Below this, you’ll see:

• Trial Status (e.g. “You are on a 21-day free trial”)
• Seat Summary (e.g. “100 learner seats available”)
• Membership expiry or renewal date
• Options to upgrade or cancel (if needed)

This confirms your group access is active and you’re ready to onboard learners.

✅ Step 3: Explore Useful Shortcuts

Your My Account page may also include:

• Link to “Manage Group” – Where you add learners
• Invite learners via email
• View past invoices or billing (after the trial)
• Update password or email

Example in Practice

Ms. Dlamini logs in and heads to “My Account.” She sees confirmation of her Exclusive View membership, the group code, and a link to “Manage Group.” She copies her invite link and prepares to onboard 30 learners from her afternoon tutoring class.

Pro Tips:

• Bookmark this page for easy access during the term.
• If your school rotates learners each term, come back here to track which learners are active.

4.3 View Membership Status: Exclusive View

After logging in and accessing your My Account page, the next thing you need to do is check your membership status to make sure your Exclusive View plan is active and ready to use.

This is an important step because it confirms that:

• Your 21-day trial has started (or your paid plan is live)
• You are the Group Owner
• You can start inviting learners immediately

How to View Your Membership Status

✅ Step 1: Go to Your My Account Page

🔗 https://app.virtualx.tv/my-account/

✅ Step 2: Look for the Membership Summary Panel

You’ll see a box or heading that shows something like:

“You have selected the Exclusive View membership level.”
“Trial Active: 21 days remaining”
“Next payment: R9,000 on [DATE]”

This confirms that:

• Your Exclusive View account is running
• Your admin role is recognised
• The system has allocated your group the full set of 100 seats

What Else to Check?

Here are a few helpful details you should take note of:

Detail	What It Means
✅ Membership Level	Confirms you’re on Exclusive View
📅 Trial Period / Billing	Shows how many days left before your first billing cycle starts
🎓 Seats Included	Should say “100 learner seats”
🔐 Group Code Status	Your group invite code is live and ready to use
👤 Account Holder	Confirms you are the Group Leader / Parent Account

Example in Practice

Mr. Moeketsi logs in and checks his account. He sees:
“Membership Level: Exclusive View” and “Trial Active – 14 days remaining.”
His group code is active, and he still has 95 seats open. He’s ready to invite his Grade 12 learners.

If Something Looks Wrong

If you don’t see your Exclusive View status:

• Refresh the page
• Make sure you’re logged in with the correct admin email
• Contact VirtualX support for quick help

✅ In Summary

By confirming your Exclusive View membership status, you:

• Make sure everything is set up properly
• Know how many seats you can still use
• Are ready to open your Manage Group dashboard and invite learners

4.4 Navigate to “Manage Group” Panel

🔗 https://app.virtualx.tv/manage-group/?pmprogroupacct_group_id=3

Once you’ve confirmed that your Exclusive View membership is active, the next step is to open your Manage Group dashboard. This is where you’ll invite learners, track who has joined, and manage your full group of 100 seats.

🗂 What Is the Manage Group Panel?

The Manage Group panel is your main control room — it’s where you’ll do all your learner management.

Here, you can:

• 👥 View all current group members
• ✉️ Invite new learners using email
• 🔗 Share a group join link or group code
• ➕ Manually create new user accounts
• ❌ Remove inactive or incorrect learners
• ♻️ Regenerate your group code (if needed)

👣 How to Get There

✅ Step 1: Go to the Manage Group URL

Click this link or paste it into your browser:
👉 https://app.virtualx.tv/manage-group/?pmprogroupacct_group_id=3

Tip: Bookmark this link for quick access later.

✅ Step 2: Confirm You’re in the Right Place

At the top of the page, you’ll see:

• Your Group Name (linked to your school/organisation)
• Your Group Code (e.g. 491F85E963)
• How many seats are used vs available (e.g. “17 out of 100 used”)

📋 Key Features of the Panel

Tool	What It Does
Group Code	Use to let learners join the group directly
Direct Join Link	Shortcut link with code pre-filled — ready to share
Email Invite Box	Add learners by entering email addresses (1 per line)
Manual Account Creation	Create learner accounts yourself from scratch
Remove Members	Take out learners no longer in your group
Generate New Code	Replace old group code (e.g. for a new term or cohort)

🧠 Example in Practice

Mrs. Mthembu from Horizon STEM Academy opens her Manage Group dashboard. She sees 25 seats used, copies her group link, and emails it to new Grade 12 students. She also manually removes 3 inactive learners to free up space.

🔐 Good to Know:

• Only you (the Group Owner) can access this panel
• Learners cannot view or manage group settings
• If your group code is being misused or shared too widely, you can regenerate a new one instantly — old learners stay in the group, but the old code stops working

✅ In Summary

The Manage Group panel is where the real work happens. It gives you full control to:

• Invite, view, and manage your learner community
• Keep track of seat usage
• Maintain a clean and updated group

It’s the digital backbone of your Exclusive View membership.