7.1 Enter Group Code at Checkout
🔗 https://app.virtualx.tv/membership-checkout/?level=28
This section is for learners (or parents assisting them) who have received a group code from their school, tutor, or study centre. It explains how to register and get full access to VirtualX content — all for free.
As a learner, you’re not paying for the platform. You’re joining under your school’s Exclusive View account using a special group code.
🛠 Step-by-Step: How to Join Using a Group Code
✅ Step 1: Open the Registration Page
Use this link:
👉 https://app.virtualx.tv/membership-checkout/?level=28
This takes you to the Unlimited View sign-up form, which is designed for group members like you.
✅ Step 2: Fill in Your Details
On the registration form:
- ✍ Full Name
- 📧 Email Address (make sure it’s active — you’ll need it to log in)
- 🔐 Create a Password (you’ll use this to access the platform)
✅ Step 3: Enter the Group Code
Scroll to the “Group Code” field and enter the code exactly as it was given to you.
Example: 491F85E963
🟡 Make sure there are no spaces or spelling errors.
✅ Step 4: Submit the Form
Click the “Register” or “Join Now” button.
If the group code is valid and seats are available:
- 🎉 Your account will be created immediately
- 👨🏫 You’ll be connected to your school or group’s dashboard
- 🧠 You’ll get full access to the platform — including all subjects and tools
✅ What You Get as a Learner:
- Access to Maths, Science, Geography, Life & Agricultural Sciences
- 📝 Past papers, quizzes, and revision tools
- 🎥 On-demand video lessons
- 📲 Use from mobile or computer
- 📚 Learn anytime, anywhere — data-friendly content
🧠 Example in Practice
Lerato, a Grade 11 learner from Khanyisa High School, clicks on the group registration link from her WhatsApp group. She fills in her name, email, and group code. Within 3 minutes, she’s watching a Life Sciences video lesson and taking a quiz.
🔁 If You Get an Error
If the code:
- Is wrong or expired → ask your teacher for the new one
- Has used all seats → you’ll see a message saying “No seats available”
In that case, wait for your school to rotate seats or reissue a code.
📌 Helpful Tips
| Tip | Why It Helps |
| Copy and paste the code | Avoids mistakes |
| Use your own working email | You’ll need it to log in again |
| Choose a strong password | Keeps your account safe |
| Register early | Seats are limited — first come, first served |
7.2 Apply Code → Convert to Free Membership
Once a learner has entered their group code on the registration form, the system automatically recognises that they’re part of a school or organisation that has paid for an Exclusive View licence.
This means their membership is instantly converted to Unlimited View, giving them full access to the platform without needing to pay a cent.
🛠 What Happens When You Apply the Code
As soon as the learner types or pastes the group code (e.g. 491F85E963) into the registration field, the system does the following:
- ✅ Verifies that the code is still active
- 🎓 Checks if seats are available
- 🔓 Unlocks full access under the Unlimited View membership
- 🧾 Sets payment status to R0.00 — no charges for the learner
🎉 Confirmation Message Learners Will See
After applying the code and clicking “Register”, learners will see:
“You have applied the following group code: 491F85E963”
“You have selected the Unlimited View membership level. This access is sponsored by your school or group leader.”
This confirms their registration was successful and their access is now active.
👥 What Unlimited View Includes
As soon as the group code is accepted, the learner can:
- Log in to https://app.virtualx.tv/user-login/
- Access full subject content (Maths, Sciences, Geography, etc.)
- Watch video lessons, complete quizzes, and use revision tools
- Learn on mobile or computer, with no restrictions
🧠 Example in Practice
Sipho, a Grade 12 learner, enters the group code he received from his teacher during registration. The moment he clicks “Join,” he gets a message confirming his Unlimited View status. He logs in and starts revising Physical Sciences immediately — no payment required.
🛑 If Something Goes Wrong
If the group code:
- Has been used up (all 100 seats full)
- Was entered incorrectly (misspelled or incomplete)
- Has expired (replaced by a new one)
The system will give an error. In this case, the learner should:
- 📞 Contact the teacher or group admin
- 🆕 Request a new group code or direct link
✅ Key Takeaways
| Step | Result |
| Enter valid group code | System detects active group |
| Click “Register” | Account is created and linked to school group |
| Confirmation screen appears | Membership is set to Unlimited View (free) |
| Access unlocked | Learner can begin using VirtualX immediately |
7.3 Set Up Profile & Login Credentials
Once a learner has applied the group code and successfully registered under a school or group, they’ll need to finalise their account setup. This includes choosing a password and confirming the email they’ll use every time they log in.
This step ensures each learner has a secure personal profile that links them to your Exclusive View group.
👣 Step-by-Step: Complete Your Profile
✅ Step 1: Choose a Username or Use Your Full Name
Depending on the form setup, the learner may be asked to:
- Use their full name (recommended), or
- Create a unique username (e.g. tshepo.maths)
This helps VirtualX personalise their dashboard.
✅ Step 2: Confirm Your Email Address
The learner should enter a working, valid email address — one they can access.
⚠️ This will be their main login and used for password resets, notifications, and support.
✅ Step 3: Create a Secure Password
They’ll need to:
- Choose a strong password (at least 8 characters)
- Make it something they can remember
e.g. MyFuture@2025 or Thabo1234!
🔐 This password will be used to log in to VirtualX at any time — on both desktop and mobile.
✅ Step 4: Submit and Save
Click “Save Profile” or “Submit”, depending on the screen.
This locks in the learner’s credentials and links their profile to your school’s Exclusive View account.
📧 Email Confirmation (Optional)
In some cases, learners might be asked to check their email inbox and click a confirmation link to activate their account fully.
Encourage learners to check their Spam/Junk folder if they don’t see it in their inbox.
🧠 Example in Practice
A learner named Naledi enters her full name, email address, and chooses the password Naledi@Science2024. She clicks submit, and receives a welcome email confirming she’s now registered under her school’s group. She can log in from any device using her email and password.
✅ What Learners Can Do Next
Once their profile is set:
- 🔓 Log in anytime at https://app.virtualx.tv/user-login/
- 🎥 Access full subjects, lessons, quizzes, and exam support
- 📱 Learn from phone or computer
- 📚 Start revising immediately!
💡 Admin Tips
| Tip | Reason |
| Encourage strong passwords | Prevents security issues and forgotten logins |
| Save emails for reference | Helps track users and support future password resets |
| Assist during setup if needed | Especially helpful for younger or first-time users |
7.4 Account Activated (Unlimited View Access)
After a learner completes their registration — including entering their group code, setting up their profile, and confirming their password — their account is officially activated. This means they now have Unlimited View access linked to their school, centre, or tutor’s Exclusive View account.
🎉 What Happens After Activation?
As soon as the account is activated, the learner will:
- ✅ See a confirmation screen
- 📨 Receive a welcome email (if email was provided)
- 🧑🏫 Be linked to your school’s Exclusive View group
- 🔓 Have full access to the VirtualX platform — at no cost
👀 What the Confirmation May Look Like:
“Welcome to VirtualX! Your Unlimited View membership is now active. You are linked to: Khanyisa High School Group. Click below to start learning.”
There may also be a button like:
“Go to My Dashboard” or “Start Learning”
🟢 What Learners Can Access Right Away
Once activated, learners will enjoy:
- 📚 All subjects unlocked:
- Mathematics
- Physical Sciences
- Life Sciences
- Agricultural Sciences
- Geography
- 🎥 Access to video lessons, past papers, and interactive tools
- 📱 Use from mobile phones, tablets, or desktops
- 🧠 Revision features and regular updates from VirtualX
No payment, no adverts, and no waiting — full access immediately.
📥 Logging In Again
Learners can log in anytime using:
🔗 https://app.virtualx.tv/user-login/
All they need is:
- 📧 Their registered email
- 🔐 Their password
🧠 Example in Practice
Siphesihle registers under her school’s group using the code, confirms her email, and logs in the same day. She starts a Physical Sciences video on “Momentum” and completes two practice quizzes that evening — all for free under Unlimited View.
🔁 Learner Account Lifecycle
| Action | What It Means |
| Account activated | Learner is successfully linked to a group |
| Seat consumed | One of the 100 seats is now being used |
| Learner can now learn | No extra steps or admin needed |
| Admin can monitor progress | Learner appears in the Manage Group dashboard |
✅ Final Checklist for Learners
Before they start learning, confirm:
- 🔓 Account is active (Unlimited View confirmed)
- 📥 Welcome email received (optional)
- 🎯 Subject content is accessible
- 📶 They can log in on mobile or computer without issues
